At Venturesuite LLC, we are committed to providing top-notch marketing and website services to our valued clients. We believe in our expertise and dedication to delivering outstanding results. As part of our commitment to customer satisfaction, we offer a comprehensive 90-day refund policy. If you are not satisfied with our services within the first 90 days of engagement, we will provide a refund subject to the following terms and conditions:

Eligibility Criteria:

1. The refund policy is applicable to all new clients who have engaged our marketing and website services for the first time.

2. The client must raise a refund request in writing or via email to corinna@venturesuite.io within 90 days from the project's official start date.

Exclusions:

1. The refund policy does not apply if the client has breached the terms and conditions of the service agreement or contract.

2. No refunds will be issued if the client has provided misleading, false, or incomplete information, leading to unsatisfactory results.

3. The refund policy is not applicable to any third-party expenses or services incurred on the client's behalf.

Process for Requesting a Refund:

1. The client must submit a written refund request to corinna@venturesuite.io within the 90-day period.

2. The request should outline the specific reasons for dissatisfaction and provide supporting evidence, if applicable.

3. Our customer support team will acknowledge the receipt of the refund request within two business days.

Refund Evaluation and Approval:

1. Upon receiving the refund request, our team will review the project progress, performance, and client feedback.

2. We may request additional information or clarification from the client during the evaluation process.

3. The decision for a refund approval or denial will be communicated to the client within ten business days from the receipt of the refund request.

Refund Amount:

1. If the refund is approved, the client will receive a prorated refund for the unused portion of the services, considering the number of days elapsed from the project start date.

2. The refund will exclude any costs incurred for third-party services or materials.

Refund Disbursement:

1. Approved refunds will be processed within 30 business days of refund approval.

2. Refunds will be issued using the same payment method used for the initial payment.

Final Decision:

The decision made by Venturesuite LLC regarding the refund request will be final and binding.

By engaging our marketing and website services, you agree to the terms and conditions outlined in this refund policy. We value your trust and are dedicated to providing exceptional services. If you have any questions or concerns about our refund policy, please feel free to contact our customer support team at corinna@venturesuite.io.

Note: This example refund policy is for illustrative purposes only. Companies should consult with legal professionals to ensure that their specific refund policy complies with relevant laws and regulations in their jurisdiction.